Palliative Care


General introduction

Palliative care focuses on improving quality of life for people living with life-limiting illnesses. Care is centred around the individual and supports physical, emotional, psychological, social and spiritual needs.

Palliative care can be provided by a range of healthcare professionals, including GPs, hospital teams, district nurses, who work together to provide coordinated support.

Palliative care can help with:

  • managing pain and other symptoms
  • emotional and psychological support
  • advance care planning and discussions about future care (see the 'Useful information' section to find out more)
  • coordinating care and support services
  • planning for end-of-life care when needed

Palliative care is not only provided at the end of life. Many people receive palliative care alongside treatments aimed at controlling their illness or helping them live longer.

We support patients with a range of life-limiting illnesses including cancer, neurological conditions, heart failure, respiratory disease, kidney disease, Alzheimer's disease, dementia, frailty and other complex conditions.

Living with a life-limiting illness can affect both patients and those close to them. Support is available for families and carers throughout a patient’s care journey, including:

  • emotional support
  • advice about caring at home
  • signposting to community services
  • bereavement support
  • practical guidance and information

Further support information can be found in the 'Useful information' section.

Specialist palliative care

Specialist palliative care provides additional support for people with more complex palliative care needs. It is delivered by healthcare professionals with specialist training in palliative and end-of-life care.

If your symptoms become more complex and cannot be managed by your usual healthcare team, you may be referred to a Specialist Palliative Care Team in hospital or in the community.

Community Specialist Palliative Care Team

The Community Specialist Palliative Care Team provides support for patients living at home, in care homes or in other community settings.

They support people living with a life-limiting illness, as well as their families and carers.

The team can help to:

  • assess and manage complex symptoms
  • provide emotional and psychological support
  • help you plan for your future care
  • coordinate care with your GP, community nurses and other healthcare professionals involved in your care

Their aim is to help improve your quality of life and support you to live as well as possible with your illness.

Hospital Specialist Palliative Care Team

The Hospital Specialist Palliative Care Team supports patients receiving care in hospital.

The team supports adults with life-limiting conditions, as well as those whose recovery from their current illness is uncertain.

They work alongside your hospital team to help improve quality of life through symptom management and emotional and practical support.

The team can provide:

  • support to manage complex symptoms, including pain
  • emotional and psychological support
  • support with discussions and decisions about your care
  • support for families and carers
  • outpatient appointments with a palliative medicine consultant
How to access this service

Community Specialist Palliative Care Team

If you have complex palliative care needs and are registered with a GP in Warrington or Halton, you may be referred to the Community Specialist Palliative Care Team.

You can be referred by a healthcare professional involved in your care, such as your GP, community nurse, hospital consultant or specialist nurse. Alternatively, you can refer yourself by contacting the number provided in the 'Contact us' section.

Your consent is required before a referral can be made.

Referral criteria

You may be referred to the team if you:

  • are aged 18 years or older (or, in exceptional cases, while transitioning from paediatric to adult services)
  • have a life-limiting illness
  • have complex physical, emotional, psychological, social or spiritual needs that cannot be met by your current care team
  • need specialist support during the dying phase of life
  • would benefit from support with personalised care planning

What ongoing support is available?

You will continue to receive support from the Community Specialist Palliative Care Team while you have complex symptoms or emotional and psychological needs that require specialist support.

The team will also continue to support you if you are approaching the end of your life and have specialist palliative care needs.

Hospital Specialist Palliative Care Team

If you are receiving care in hospital, you may be referred to the Hospital Specialist Palliative Care Team.

Members of the healthcare team involved in your care can make a referral following a discussion with you and, where appropriate, your family or carers.

You, your family or carers can refer directly to the team by telephone using the contact details provided in the Contact us section. You can also contact the team using these details for advice.

About the team

Our dedicated Hospital Specialist Palliative Care Team consists of a consultant in palliative medicine, matron, specialist palliative care nurse specialists, clinical nurse educator and secretary.

The Community Specialist Palliative Care Team consists of specialist nurses and doctors who have undertaken additional education and training and are supported by a consultant in palliative medicine.

Useful information

Advance care planning

Advance care planning gives patients the opportunity to discuss and record their preferences and priorities for future care. Advance care planning can be supported by GPs, hospital teams, district nurses, hospices and other healthcare professionals to provide coordinated support.

Advance care planning can help patients and families with:

  • preferred place of care (where someone would prefer to spend the majority of the last months of their life)
  • preferred place of death
  • treatment preferences
  • future planning conversations

These discussions are always patient-centred and carried out sensitively and respectfully.

Read more about advance care planning for individuals, families and carers.

Support for families and carers

Additional support and resources

Local hospice services


Contact us

Telephone

Warrington Community Specialist Palliative Care Team
01925 946850 (Monday to Friday, 8:30am to 4:30pm)

Halton Community Specialist Palliative Care Team
01928 714 927 (Monday to Friday, 9am to 5pm)

Hospital Specialist Palliative Care Team
01925 662915 (Monday to Friday, 8:30am to 4:30pm)

Out of hours support

For urgent medical concerns outside normal working hours, please contact NHS 111, your GP out-of-hours service, or emergency services where appropriate, or your ward team if you are in hospital.

Email

Warrington Community Specialist Palliative Care Team

Halton Community Specialist Palliative Care Team

Hospital Specialist Palliative Care Team