Coming for an outpatient appointment

We provide a full range of outpatient services from both of our hospital sites wherever possible so you can access your first appointment at the most convenient place for you.

It's really important that you try to attend your hospital appointments so you can see a specialist about your health or receive treatment.

Your appointment letter

You will receive an appointment letter with details of where you need to go for your appointment.

Please check the location information carefully as we have two hospital sites (Halton and Warrington) and provide services at other places in our communities too. Visit our locations page for more information on our sites.

Some outpatient appointment letters may also have instructions you need to follow for tests or information on things to bring with you.

Please bring a list of any medicines you take and a list of health conditions you have.

Managing your appointments

Changing or cancelling appointments

If you can't make your appointment or no longer need it, please let us know with as soon as possible by; 

• calling the number on your appointment letter
• using the UK Text Relay
• cancelling changing it using the NHS App
• cancelling / changing it using the online change / cancellation form.

Interpretation services and mobility requirements

If you require an interpreter, signing support, communication assistance or have any mobility requirements that we need to know about before you arrive, please let us know by calling the number on your letter or use the Relay UK service.

Travel and parking

The Trust is not responsible for transporting patients to and from our hospitals, unless patients meet specific criteria.

We provide freephones which connect to local taxi services. These can be found near main entrance at Warrington Hospital, near Outpatients (entrance 1) at Halton Hospital Nightingale Building and in the  reception area at Halton Hospital Captain Sir Tom Moore Building.

Find out about car parking and parking concessions.

We also provide a free shuttle bus service between Warrington Hospital and Halton Hospital. 

Find out how to travel to our hospital sites via public transport or by cycling.

You can also read about Hospital travel cost schemes (HTCS).

What to expect at your appointment

If when you arrive at hospital you are unsure how to get to your appointment please ask at the welcome desk near main entrance at Warrington Hospital or ask a member of staff for directions.

As an outpatient you are likely to come to hospital for a short appointment. You will not need to stay overnight in hospital - although rarely doctors may feel that patients need an urgent hospital stay.

During appointments you may need a blood test or other minor tests. Doctors may also refer you for further tests, if needed, or prescribe medication. 

If you need any other diagnostic tests such as a scan you will be another appointment - although we will do this on the same day if we can.