Urgent Treatment Centre, Runcorn

Last updated: Tuesday 30 September 2025

General introduction

The Urgent Treatment Centre (UTC) at Runcorn provides treatment for conditions that require urgent treatment but are not life-threatening including:

minor cuts or wounds 
bites, stings, rashes and allergic reactions
minor burns and scalds
sprains, strains and joint pains
fractures
ear or eye injuries and infections

The centre provides diagnostic facilities including an X-ray Department and is kite marked by North West Ambulance Service, which means that if you call an ambulance but your condition is not life-threatening you may brought to the UTC for treatment rather than to an Emergency Department (Accident and Emergency).

On arrival you will be initially assessed to prioritise the urgency of your care. You will be seen by a doctor or experienced nurse practitioner who will provide your care.

Anyone with a life-threatening emergency should call 999 immediately.

Opening times

The Urgent Treatment Centre is open from 8am to 9pm, seven days a week, 365 days a year (including bank holidays) but please arrive before 8pm to allow time to be seen before closing.

View live waiting times in the department.

How to access this service

Anyone can use this service. No appointment is needed.

Appointments can be made by contacting NHS 111 online or by phone.

Please arrive before 8pm to allow time to be seen before closing.

About the team

The Urgent Treatment Centre is staffed by a team of highly trained nurses with support from doctors and GPs.

You may also be seen by one of our advanced practitioners who often have several years of experience within the NHS as nurses, physiotherapists, occupational therapists and midwives within the clinical speciality. They apply their clinical skills and decision making to provide high level of knowledge and clinical care to our patients and their families.

Useful information