Warrington and Halton Teaching Hospitals celebrates Volunteers’ Week 2025

The invaluable contribution of volunteers in supporting patients and visitors is being recognised by Warrington and Halton Teaching Hospitals (WHH).

Volunteers’ Week 2025 takes place from Monday 2 to Sunday 8 June, to say a special thank you to volunteers for their vital support. Running for more than 40 years, the national initiative provides an opportunity to celebrate the important role volunteers play in supporting communities. 

The Trust has more than 150 volunteers across both hospital sites, who come from all walks of life and last year dedicated more than 7,500 hours of their time to support the smooth running of the hospitals.

Jen McCartney, Head of Patient Experience and Inclusion at WHH, said: “Our volunteers play a crucial role in enhancing the experience of our patients, visitors and carers whilst also supporting our staff and the community. From simple acts of kindness such as handing out drinks and supporting mealtimes to helping patients and visitors navigate the corridors to find their appointment, the valuable contribution of our volunteers does not go unnoticed.

 “This week we would like to say a massive thank you to everyone who generously dedicates their time to support us.”

Now the Trust is inviting the community to consider joining its dedicated team and help make a meaningful impact on patient care and experience. 

Volunteering at WHH offers many benefits; it can provide valuable experience in a healthcare setting, making it ideal for anyone considering a career in health and social care, help develop important skills such as communication, teamwork and problem-solving, while also meeting new people and becoming part of a supportive community. 

For many, volunteering is also a meaningful way to give something back after receiving care for themselves or a loved one.

Laura Brown currently volunteers on Ward A8 as a ward buddy. She said: “My role within the ward is providing tea and coffee, making beds up and chit chatting to patients. I love this role because it gives me so much purpose and all the staff are lovely. I would definitely recommend volunteering to anyone.”

Volunteering opportunities are available across various departments and some of the roles include:

·         ward buddy - provides companionship and support to patients, helps with mealtimes, and ensures patients feel cared for and valued

·         welcome desk support - greet and direct patients and visitors, offering information and help to ensure a smooth hospital experience

·         admin support - assist with administrative tasks, contributing to the efficient running of departments and supporting staff in delivering high-quality care

·         Emergency Department (ED) support - meet and greet patients, provide comfort and information, and support staff in managing the fast-paced environment of the Emergency Department

Oula Allahham, Wayfinder Volunteer, who joined the Trust in February this year, explains: “I am happy in my volunteering role because volunteering makes you feel valued in your community. This opportunity has also helped me improve my communication skills. I recommend volunteering to everyone to help people in your community and to make a good difference in your life.”

Fancy giving it a go? With so many different opportunities available, there’s something to suit everyone. 

For more information or to register for volunteering at WHH, visit www.volunteer.whh.nhs.uk